Privacy Policy

Introduction

Infrastructure Technology Solutions ("ITS", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at its.tech (the "Site").

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Fill out our contact form (name, email, phone, company, message)
• Subscribe to our newsletter or blog updates
• Request a consultation, assessment, or quote
• Communicate with us via email or phone

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage through the following technologies:

Google Analytics 4 and Microsoft Clarity are only activated after you provide consent via our cookie banner. If you decline cookies, these tools will not track your activity. Cloudflare Analytics operates server-side without any cookies and runs regardless of your consent preference.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our services (with your consent)
• Improve our website and user experience
• Analyze site traffic and usage patterns
• Protect against spam and malicious activity
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party companies that help us operate our website and business (e.g., hosting providers, analytics tools, email services)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Opt out of analytics tracking via our cookie consent controls

To exercise any of these rights, please contact us at the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. You can manage your cookie preferences using the controls below or by contacting us directly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. As a SOC 2 Type I certified organization, we maintain rigorous security controls across our operations. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for the duration of our business relationship plus any legally required period.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Manage Your Cookie Preferences

You can change your cookie consent preference at any time. Your current preference is shown below. If you switch from Accepted to Declined, analytics scripts will stop collecting data on your next page load.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Infrastructure Technology Solutions
• Monticello, Iowa
• Email: Contact us through our website