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3CX Transfer to Voicemail
Send an inbound call directly to a voicemail box if the destination extension is out-of-office or otherwise unavailable.
Steps
- 1 Answer the call. Determine that you need to transfer the call to voicemail.
- 2 Press Transfer on your display or buttons.
- 3 Press
*4(asterisk, then 4). - 4 Dial the extension number. Press Transfer again.
- 5 The call automatically rings to the voicemail greeting of the desired extension.